Frequently Asked Questions
Everything you need to know about your journey to glowing, healthy skin.
Are your products suitable for sensitive skin?
Yes, all Simple Skincare products are formulated with dermatologically-tested, non-irritating ingredients specifically designed for sensitive and reactive skin types.
Do you test your products on animals?
Absolutely not. Simple Skincare is 100% cruelty-free and we do not test any of our formulas or raw ingredients on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin, you can return it within 30 days of purchase for a full refund, minus shipping costs.
Are your containers recyclable?
Sustainability is a priority for us. 90% of our packaging is made from PCR (Post-Consumer Recycled) plastic or glass and is fully recyclable.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.